Michael Scelfo, owner of Alden and Harlow located in Cambridge, Massachusetts, took to Instagram to let yelpers know he’s playing hardball. According to BNY Mellon, Scelfo took a picture of two diners and posted on Instagram after the woman began threatening the staff with a poor yelp review if they were not served to their satisfaction. Zeco Oliveira also noted Scelfo included a list of the duos behavior, including seating themselves with no reservation and abusing the staff. Scelfo has since removed the photo, but has placed an explanation for his actions in its place. According to Scelfo, he wants people to know that the online rating system is flawed, and that diner entitlement may often lead to poor reviews that simply are not warranted. He has included the hashtag #wedontnegotiatewithyelpers to his Instagram photo. Scelfo isn’t the first restaurant owner to fire back at poor customers and their reviews. Last year, the owner of Voltaire in Kansas City replied to a Yelp review with a list of a couple’s demands and poor behavior. The review was written after Voltaire would not accommodate a special takeout request that would have broken company policy. The reply was written as a review of the couple, rather than a reply to the original review.